Marusen Craft Co., Ltd. (hereinafter referred to as “the Company”) establishes this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in connection with the services provided on this website (hereinafter referred to as “the Services”).

Article 1 (Personal Information)

“Personal Information” means personal information as defined under Japan’s Act on the Protection of Personal Information. It includes information relating to a living individual that can identify a specific person by name, date of birth, address, telephone number, contact details, or other descriptions contained in such information, as well as personal identification data such as facial, fingerprint, and voiceprint data and identifiers such as health insurance policy numbers.

Article 2 (How We Collect Personal Information)

The Company may ask users to provide personal information such as their name, date of birth, address, telephone number, email address, bank account number, credit card number, or driver’s license number when registering for the Services. The Company may also collect transaction records and payment information containing users’ personal information from business partners, including information providers, advertisers, and advertising distributors (hereinafter referred to as “Partners”).

Article 3 (Purposes of Collecting and Using Personal Information)

The Company collects and uses personal information for the following purposes:

1. To provide and operate the Services.
2. To respond to inquiries from users, including identity verification.
3. To send users information about new features, updates, campaigns, and other services offered by the Company.
4. To contact users when necessary regarding maintenance, important notices, and similar matters.
5. To identify users who violate the terms of use or attempt to use the Services for fraudulent or improper purposes, and to deny their use of the Services.
6. To allow users to view, change, or delete their registration information and view their usage status.
7. To bill users for paid services.
8. For purposes incidental to those listed above.

Article 4 (Changes to the Purposes of Use)

1. The Company will change the purposes of use of personal information only when the revised purposes are reasonably related to the original purposes.
2. If the purposes of use are changed, the Company will notify users of the revised purposes by a method prescribed by the Company or publish them on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. Except as permitted by the Act on the Protection of Personal Information or other applicable laws and regulations, the Company will not provide personal information to any third party without the user’s prior consent, except in the following cases:

   1. When necessary to protect a person’s life, body, or property and obtaining the individual’s consent is difficult.
   2. When particularly necessary to improve public health or promote the sound development of children and obtaining the individual’s consent is difficult.
   3. When cooperation with a national or local government agency, or a party entrusted by such an agency, is necessary for the performance of duties prescribed by law and obtaining the individual’s consent may impede those duties.

   4. When the following matters have been announced or published in advance and the Company has filed the required notification with the Personal Information Protection Commission:

      1. That provision to third parties is included in the purposes of use.
      2. The categories of data to be provided to third parties.
      3. The means or methods by which data will be provided to third parties.
      4. That provision to third parties will be suspended at the individual’s request.
      5. How requests from individuals will be accepted.

2. Notwithstanding the preceding paragraph, recipients of information in the following cases will not be regarded as third parties:

   1. When the Company outsources all or part of the handling of personal information to the extent necessary to achieve the purposes of use.
   2. When personal information is provided in connection with a business succession due to a merger or other reason.
   3. When personal information is jointly used with specified parties and the individual has been notified in advance, or can readily learn, that the information will be jointly used, the categories of information involved, the scope of joint users, the purposes of use, and the name of the party responsible for managing the information.

Article 6 (Disclosure of Personal Information)

1. When an individual requests disclosure of their personal information, the Company will disclose it without delay. However, the Company may decline to disclose all or part of the information if disclosure would result in any of the following, and will notify the individual without delay if it decides not to disclose the information. A fee of JPY 1,000 will be charged for each disclosure request.

   1. When disclosure may harm the life, body, property, or other rights or interests of the individual or a third party.
   2. When disclosure may significantly interfere with the proper conduct of the Company’s business.
   3. When disclosure would otherwise violate laws or regulations.
2. Notwithstanding the preceding paragraph, as a general rule the Company will not disclose information other than personal information, such as history and attribute information.

Article 7 (Correction and Deletion of Personal Information)

1. If personal information held by the Company is incorrect, the user may request its correction, addition, or deletion (collectively, “Correction, etc.”) in accordance with procedures prescribed by the Company.
2. If the Company determines that it is necessary to comply with a request under the preceding paragraph, it will carry out the Correction, etc. without delay.
3. The Company will notify the user without delay when it has carried out the Correction, etc. or has decided not to do so.

Article 8 (Suspension of Use, etc.)

1. If an individual requests suspension of use or deletion of personal information (collectively, “Suspension of Use, etc.”) on the grounds that it is being handled beyond the stated purposes of use or was obtained by improper means, the Company will conduct the necessary investigation without delay.
2. If the Company determines, based on the investigation, that it is necessary to comply with the request, it will carry out the Suspension of Use, etc. without delay.
3. The Company will notify the user without delay when it has carried out the Suspension of Use, etc. or has decided not to do so.
4. Notwithstanding the preceding two paragraphs, if Suspension of Use, etc. would involve excessive expense or is otherwise difficult, and alternative measures necessary to protect the user’s rights and interests are available, the Company will take such alternative measures.

Article 9 (Changes to this Privacy Policy)

1. Except as otherwise provided by laws, regulations, or this Policy, the Company may change this Policy without notifying users.
2. Unless otherwise specified by the Company, the revised Privacy Policy will take effect when posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact us at the address below.

Company: Marusen Craft Co., Ltd.
Address: 4-18 Kagayaki, Agano-shi, Niigata 959-2206, Japan (Niigata Eastern Industrial Park)
TEL:0250-68-5155 / FAX:0250-68-5165